Optimizing your online delivery channels is not a one-time event. To improve conversion rates, it is important to continually measure, evaluate, and apply what you learn. You must constantly be looking for opportunities to optimize the journey members take to completing forms and applications through your online channels. To do so, it's important to have a clear understanding of your members, take all steps necessary to generate more traffic, test regularly, and focus on personalization.
Download our Member Onboarding Best Practices eGuide that will specifically help credit unions get more “form fill” from their online applications.