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mobile coverThe Ultimate Guide to Mobile Banking


Simply having a mobile banking app does not equate to a positive member experience. A recent study of more than 1,600 digital banking users, conducted by Harris Poll, found that 68% of Americans who have used digital banking in the last 12 months were frustrated with the experience. Millennials topped the chart with 73% reporting frustration with their digital banking solution over the previous year. Beyond merely providing a mobile solution for your membership, it’s crucial to create a frictionless experience that keeps them coming back.

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ABOUT FLEX
FLEX now serves over 250 credit unions in 46 states including Alaska, Hawaii, and the Eastern Caribbean. The company enjoys established relationships with all regulatory agencies, corporate credit unions, and major industry partners. In recent years, credit union industry personnel ranked FLEX first among competing vendors for customer satisfaction.